Shipping policy
At Lachlan Image, we are committed to providing you with a smooth and efficient shipping experience. This policy outlines our shipping practices, options, and costs.
1. Shipping Methods
We offer a variety of shipping methods to meet your needs, including:
- Standard Shipping: Typically takes 3 to 5 business days.
- Expedited Shipping: Typically takes 3 business days for faster delivery.
- Express Shipping: Next-day delivery.
2. Shipping Costs
Shipping costs are calculated at checkout based on the following factors:
- Shipping method selected
- Destination
- Total weight of the order
3. Order Processing Time
All orders are processed within 1-3 business days. Orders are not shipped on weekends or holidays. If we experience a high volume of orders or there are delays due to supply chain issues, processing times may be extended. In such cases, we will notify you via email.
4. Tracking Your Order
Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor your shipment’s progress on our website or the carrier’s website.
5. International Shipping
We currently offer international shipping to select countries. Please note that international shipping times may vary based on the destination and customs processing. Any customs fees or duties incurred at the destination are the responsibility of the customer.
6. Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us at Email Address. We will work with the shipping carrier to resolve the issue. Please retain all packaging materials and take photos of any damage for our records.
7. Changes to This Policy
We reserve the right to modify this Shipping Policy at any time. Any changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically for updates.
8. Contact Us
If you have any questions about our Shipping Policy, please contact us at